![]() *How long does it take for you to ship a product?* Orders in high demand will have an estimated time listed on its product page and will ship according to the date listed. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. Our on-line store is open 24/7 and we ship Monday through Thursday, excluding some holidays. RENTALS: Rentals are governed by the Drone Rental Lease Agreement. Some units may have remaining manufacturer warranties. USED PURCHASES: We offer a 30-day warranty for manufacturer defects affecting functionality. We can help you with the warranty process as part of our included services if you purchased from us. Customer must work with the manufacturer to get warranty service. NEW PUCHASES: Standard manufacturer warranty applies. ![]() We do not offer refunds if shipping does not arrive on time for any reason. If you use an express shipment method, there is no guarantee you will receive an item in 1, 2 or 3 days. However, there are no guarantees on shipping. Shipping Policies: We use DHL, USPS and FedEx as our shipping providers. Following 3 days after delivery Used drone sales are final. Any defective merchandise needs to be reported to Blue Skies Drone Rental within 1 business day of receipt of the order and must be verified by Blue Skies Drone Rental. USED PRODUCT SALES: The product can be returned within 3 days from delivery but will incur the equivalent rental fee as posted for the equipment for that time period. Rentals are governed by the drone rental lease agreement. The above policy does not apply to used purchases or to drone rentals. Shipping and shipping costs are the responsibility of the customer. Special Order items are NOT returnable.Īll software, care codes, shield codes or insurance codes are non-refundable & not returnable.Īfter the 10 day period, all new sales are final.Īny defective merchandise needs to be reported to Blue Skies Drone Rental within 1 business day of receipt of the order and must be verified by Blue Skies Drone Rental. Opened boxes will incur a 20% restocking.Īctivated units are not returnable. Opened product can be returned within the 10 day period but must be in like new condition and working order and not have been operated nor activated (subject to our discretion). Customer is responsible for shipping costs. Unopened boxes can be returned with no questions asked within the 10 day period from purchase. We offer a 10-day ‘buyer’s remorse’ return policy on brand new purchases. If orders are cancelled before shipping a non-refundable transaction fee will apply. This includes special order and pre-order items. All payments made via this website will be the full charge of the purchase at the time the order is placed.
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